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about Precision Garage Door in:
San Jose Area, CA
Precision Garage Door of San Josehas received 1083 reviews, averaging 4.82 Stars:
San Jose, CA
Product:
Campbell, CA
Great service. Mario is our technician and he is courteous and patient in explaining every single detail. We had great communication, especially on the timing side. I expressed a potential time conflict due to a coming meeting; he delivered a time estimate and made it smoothly (no rushing at all). The service quality is high. I am happy with a properly working and quiet door!
- Yalin Huang
San Jose, CA
Paul is very professional & knowledgeable and detail oriented tech.
- Edmond Karinian
Sunnyvale, CA
The entire transaction was handled professionally and efficiently. My entire door assembly was inspected and maintenance was performed and it works like new now. I really appreciated the way the staff handled themselves both on the phone when discussing the work and quickly identifying the issues when on site.
- Tom Quinn
Product:
San Jose, CA
I appreciate the quick response that Precision provided to address the issue with my garage door. Two questions: 1) The service charge of $69.95, though was discounted by 50%, for just calling for service and set up an appointment, is to me an extra or unnecessary charge. I call MD's office to make an appointment to see the doctor, the receptionist will gather my info and set the appointment time, was there a charge for making that phone call? 2) One of my garage door sensor mounting rack was broken by an accident. I expected a replacement of the rack and check/align the circuit/sensor to solve the problem (It is not found under below "Purchase a New Product?). Instead the technician simply cut off the existing sensors/wires and replaced with a pair of new sensors, mounted, wired and aligned to function. The parts was an unexpected charge of $181.82, Should this be communicated clearly to the customer prior to the work starts to avoid a feeling of being overcharged or even ripped off? So if I'd recommend Precision to others, I will warn them to be alert the cost could be high no matter how small the issue is.
- Eric Chen
San Jose, CA
Outstanding response time, customer service, and quality of work!
- Dennis Mchaffie
Product:
Service Technician Team: Antonio Mendoza
San Jose, CA
Great job. Fast and perfect.
- John Oncay
Milpitas, CA
Precision Garage Door was very responsive to repair my broken garage door. Their response time was immediate. Their rep was able to give me the latest updates on the electronics components to keep my garage & home safe.
- Willie Franklin
Product:
San Jose, CA
Your emloyee was the BEST - polite, on time, informative - everything an employee should be! Thanks again for a job well done.
- Kathy Smith
San Jose, CA
My 20 plus year old garage door just died and broke. Precision sent over Antonio. They gave me a four hour window, but it seemed like he headed over almost immediately. He’s very professional, friendly, helpful and respectful. He even left my garage cleaner then when he got there. He right away put me at ease about what needed to be done and said everything went smooth as butter. I would definitely recommend him and precision.
- Vikki Gonzales
Product:
Service Technician Team: Antonio Mendoza
San Jose, CA
Called on a Friday afternoon and technician Paul B. showed up at our home ~2 hours later. He did a thorough inspection of our roll-up garage door which had been making a lot of noise as of late. After his inspection he gave us three quotes for different levels of repair. Since the has been installed nearly 16 years ago we opted for the highest level of service and got new rollers, new motor with awesome LED lights, new sensors, and new interior and exterior keypads which included a lot a features we didn't have before including a phone app. Paul was very friendly and professional, he did not try to sell us on any particular option but showed us what was available to us and gave us a AAA discount, which we appreciated. We now have a virtually silent garage door with lots of bells and whistles. We're very happy we called Precision and that Paul ended up being our service provider. Thanks so much for such a good experience!
- Maria and Oscar
Service Provided:
Product:
Service Technician Team: Paul Brinkman
San Jose, CA
Excellent service. Responded the same day I contacted them and at the time they indicated. Representative was professional and courteous as well as very knowledgeable about the needs of the repair and was open and clear on what would be needed to bring my 20+ year old door up to date and functioning smoothly. All the necessary parts were on the truck so there was no need to return to complete the repairs (rollers, cables, bearings). All repairs were completed in a timely fashion.
- Rick Fanciullo
Product:
San Jose, CA
I am very happy with the service I received from Precision Garage Door of San Jose, from making an appointment, meeting the technician within the time frame I had been given, and observing him at work. He knew exactly what to do, explained what he was doing and got the work done. After that, he made sure that the garage door would operate properly and cleaned up the garage floor!!He was very patient and tolerated my dog who wanted to be noticed! I could not have asked for better service!! My thanks to a fine workman! I would not hesitate to call on Precision Garage Door should the need present itself!
- Elizabeth Mccarthy
Product:
San Jose, CA
Paul was all I could have asked for, knowledgeable, efficient, and friendly. In short, a professional.
- Glen Carvalho
Sunnyvale, CA
I selected Precision Garage Door because on Saturday my garage door had a spring that had sprung, and I could not get my garage door open. I was on my way to do some shopping. I looked in the Yellow Pages under garage door repairs and your Ad was the first one I saw. It also mentioned that you did service in Sunnyvale and that is why I called. The service which was done by Joel was very professional. He answered all the questions we asked and also explained what he was doing and had done. When he gave us the quote, he explained what needed to be done and what item may pop up in the future. Also, we appreciated the fact that we could chose from two different quotes. Work was done efficiently and garage floor was left clean which I appreciated and that Joel was able to come out on a Saturday morning. We will recommend Precision Garage Door to others.
- Bea Campbell
Sunnyvale, CA
Our garage door broke early on a Saturday morning. Precision send out a very friendly courteous technician who explained exactly what was wrong and what parts needed replacement. Whole process took 90 minutes. Would definitely recommend.
- Elaine Lahey
San Jose, CA
Work was done very professionally, quickly and thoroughly. Very good job. Backup battery replaced and door lubricated. Hardware examined. Hugh
- Hugh Reynolds
Campbell, CA
Phillip arrived on time, he knew what to do and worked true to the name of the company. With Precision. I recommend Precision and Phillip with a five star rating.
- Mark Derobertis
San Jose, CA
The spring on our garage door broke just after we tucked both our cars in the garage for the night. How nice to be able to call Precision at 8:30PM, talk to a real person, and make an appointment for the next day. The technician contacted us when he was on his way, well within our promised service window. He was very personable, explained our options after a thorough inspection of our door and all the components. He was even able to raise the door - Herculean strength! The estimate was detailed and he gave us alternatives. The work was done in about 1.5 hours and our door has never run more smoothly. Good job!
- Sharon benz & Dennis Cullen
San Jose, CA
Precision serviceman Paul Brinkman came at 7:45 pm to repair a broken wheel off the track on my garage door. He did a clean and proper repair. When he left the door was purring. Thanks Precision I have used you numerous times now and you always have come same day no matter the time and got me going again. I really appreciate that with all the homeless that troll the neighborhood just looking for something to steal.
- Conde Burnett
San Jose, CA
Paul’s work was outstanding—swift and meticulous. I truly value and appreciate the quality he delivered. However, I have concerns regarding the billing. While I believe Paul’s expertise warrants the cost, the breakdown suggesting a significant portion went to materials feels off. I’ve seen similar components on Home Depot and Amazon for half the price. I’m more than willing to pay for Paul’s professionalism, but I’d prefer not to feel overcharged for materials.
- Xin Zhou
San Jose, CA
I had a spring and cable issue. The garage door tracks were bowed from the weight of the half collapsed door. Paul gave me a list of options that would do the repair. The work was performed after a few hours. He had all the parts on hand. He was professional and courteous. Glad I called Precision.
- Mark Morales
Service Provided:
Product:
Service Technician Team: Paul Brinkman
San Jose, CA
Paul was the best. Super knowledgeable, friendly and efficient at getting the job done. I would recommend him to anyone!
- Mark Gagner
San Jose, CA
Excellent service from Paul Brinkmanship today! Very helpful and explained not only the work that he was doing today, but also how I can avoid this situation in the future. He also offered me some upgrades which I will make at a later date. He was informative and not pushy about it. Very pleasant and knowledgeable guy! Hopefully I’ll get someone as nice as him again if I ever need service! Thanks Paul! -Kevina
- Kevina Brown
San Jose, CA
Paul Brinkmann , was able to answer all my questions and he was upfront with his answers . Paul is very knowledgeable about his work. I hope that if I need any work done in the future, Paul will be the technician.
- Mark Price
Service Provided:
Product:
Service Technician Team: Paul Brinkman
San Jose, CA
I rarely write reviews but felt compelled to let you know what an excellent job Joel Jaimez did installing my new garage opener, springs and other parts. I had called Precision because my garage door had issues closing and would get stuck. Joel called before arriving, did a thorough inspection and safety assessment, and made various recommendations. He was earnest, polite, knowledgeable and professional. He answered all my questions, educated me on how to maintain my new equipment and was clear and professional in his communication. It left me with a really good impression of Precision, and I would highly recommend your services and Joel Jaimez to all my friends and family.
- Julie Vo
Product:
Service Technician Team: Joel Jaimez
Santa Clara, CA
I am very happy with the service. Joel worked far into the night to get my garage open and car rescued. Will definitely use your company again for any other garage door issues.
- Janine Burrier
Milpitas, CA
Good Customer Service & Technician..Very Happy
- Anthony Bayquen
Product:
San Jose, CA
Customer service was polite and quickly set up my appointment using the information I gave her. The technician and his assistant called to give me their arrival time. They quickly analyzed the problem and corrected the sensor and did a quick lubrication. Th technician also took the time to leave detailed information on how to follow up. I am extremely happy dealing with Precision for their services and would refer them to anyone needing garage door purchases or repairs.
- Betty Russell
Saratoga, CA
Excellent Service. Called late on Sunday and scheduled service for Monday. Showed up on time. The serviceman, Paul Brinkman, was professional, polite and informative on my choices. The Service was performed in good time and quality. Recommend and will use them again.
- Rich Walker
(408) 571-6699
(408) 571-6699(650) 815-7096
(650) 815-7096(650) 480-6099
(650) 480-6099(831) 824-4900
(831) 824-4900(408) 430-1400
(408) 430-1400Office: (408) 533-1120
2007 W Hedding Street
Suite 203
San Jose, CA 95128
Licenses
Contractor License#993539
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com/
If you are looking for service in the East Bay area, please visit:
precisiondooreastbay.com/
Precision Garage Door is the BEST !!! I called on Friday and on Saturday Jose Brizuela, the technician, was here on time as promised. Jose was very thorough and showed me in detail the problem with the garage door and then very efficiently corrected the problems. He was very knowledgeable, courteous, friendly and professional. I highly recommend Precision for your garage door problems - large or small..... thank you !! Kitty
- Kitty Mckee