Garage Door Repair in San Jose, CA - Page 4

elaine thaler

Paul our installer was wonderful - our spring gave out after 9 years & they were able to come out the next day to replace it. Highly recommend this business

Jeff Bohnhoff

Paul quickly diagnosed the problem with my garage door and offered options to fix it. The work was done quickly and well.

Anthony Barron

Great experience with precision garage door san jose. The technician, Soukie Sing arrived right on time, assessed the problem and got the job done quick and efficiently. He provided excellent customer service and answered my questions and concerns thoroughly.

Kim Hernandez

Joel Jamiez was very friendly, informative, and provided great customer service.

sharyn hoshi

On-Time, very professional and friendly, they answered all my questions prior to starting the job and after. Excellent work for what I had done, it was very fast. (Spring replacements) The Service technician made sure the everything was working to my satisfaction and to his.

Pat Dolan

SOUKIE SING installed a new garage door opener motor for me. Everything went great! He told me how it works and to do the things I wanted to know how to do. Great Job.

Chyifeng Ding

Paul came to fix my garage door spring and he is very knowledgeable and replaced springs, bearing, rollers. I have updated this review after finding an issue. He removed one of the Genie cable keeper (unique to wall mount opener unit) to reduce noise and said it is not needed at all. But this potentially put a time bomb to garage door because the nature of wall mount unit, which drives directly from the bar instead of door. The cable keeper tightened the cable during closing the door to help pull the door down. This is not needed for belt type of opener at all. Contact Precision Garage Door to ask Paul to return the cable keeper and sent text to him as well. No response. I am disappointed after paying $1590 and I have to buy replacement from Genie for additional $40 and the time wasted to address this issue. I also found a gap between door and frame on upper left was introduced after the repair.

Ricardo Giardino

The finished work left us with a garage door working as if new. Professional work done quickly and thoroughly by a very competent technician. The cost was appropriate for the service performed. A very satisfying outcome.

Pranjal Jain

They are overpriced and seems to charge a lot more. Another issue, I found there time window to arrive and message when they actually arrive is way off. I received message that technician is on it way at 1:30 pm but actual time when he arrived was 4:00 pm. Also I had to call there office to follow up multiple times to check the eta. The technician was good and did basic check and replace springs but they charged me way more than other competitors.

Yixian Di

The service was great.

Jeff Sunseri

Experience was excellent!! Definitely will use again and refer to friends. Thanks you

Jean Kochis

General repairs and maintenance.

Kirby Young

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Quick, courteous, and professional service. I was able to get same day service to repair my garage door. Joel arrived and after assessing the door got to work right away and was finished before I knew it. Thank you for the excellent repair!

Tak Okabe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The person who came to give us an estimate was Mike Munos. He was pleasant and straight forward. he did what he came to do. We went to Diamond Certified to see what companies are recommended.

Lisa Kovaleski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Paul did an amazing job! he was professional, courteous and knew his stuff.

John Higashiuchi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Phillip was our tech. He was here on the last call. He's very cheerful, friendly greeting, called me by my first name. Phillip adjusted the garage door opening exactly like I hoped to accommodate a larger car rear door opening. I told him the new car had not yet been paired to the garage door opener. He offered to do that, stating the cost. It was surprising to me his method was not shown on any of the YouTube Lexus pairing videos I looked at. Next time I need work done on the garage door I will surely request Philip be the tech assigned to my appointment. He's a real gem for your company to have.

Gina Antuzzi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our very heavy, large wooden garage door broke last night and my car was stuck inside. Thankful service tech Brandon was able to come out today. Get my car out and fix everything that was wrong with our door. He had all the parts on him and was able to replace all the parts in 2 hours.

Randy Ligh

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

David Lopez did a wonderful job on our garage door opener, springs installation. He arrived on time, finished on the anticipated time and was very patient explaining all the details for maintenance, operation and helped pair the opener to our cars.When he finished he left the garage in an orderly,neat fashion.

Jeff Murphy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Communication was great and the installer was professional, prompt, and polite. I highly recommend Precision for all garage door needs.

Ronald Hirose

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I can’t say enough good things about Paul Brinkman. He knew his stuff cold and fixed everything. Then he showed me how to correct some future problems. I don’t use google for things so please forward this to wherever it is that will benefit Paul.

George Meneses

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very satisfied with the service provided, certainly I will highly recommend the Company services.

Earl Heydon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Paulino was very nice person. Explained everything in detail of what needed to be done. Did a great job . Everyone was happy now we have garage door that works great.

Wynona Rimanich

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Good service. Had maintenance done on the door.

Renee

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had Precision Door Service come out to fix my garage door after it suddenly stopped working. The technician was courteous, arrived on time, and quickly diagnosed the issue: a broken torsion spring and a wobbly roller. He initially quoted me nearly $1,500 to replace both torsion springs, the ball bearing, and all the rollers. That seemed high, especially since only one roller was wobbly. When I mentioned I was getting multiple estimates, he waived the service fee and gave me a revised quote for just replacing the two springs and one ball bearing — which I accepted. The final total was $779.85. The garage door now works well, and the technician did a professional job. However, I was surprised that the parts warranty was only 1 year, especially for premium powder-coated springs. Most companies offer 3–5 years for similar components, often at lower prices. While I appreciate the quick service, I’d recommend getting a second quote before committing. A longer warranty and more transparency upfront would have made this a 5-star experience.

Eileen Heintzelman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent job done and Phillip the technician explained all the work and ensured my safety with the door before leaving.

Josephin Sipin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Phillip showed us 4 options on what to replace on our garage door. We took the first step for now and to follow in the future. He was so knowledgeable and nice. We will request for him to do it next time. Thank you Phillip.

Bret White

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Salvador, came out to my house to work on the door. He arrived at the promised time He diagnosed that the problem was likely that the door was opening to far for the type of door. This caused one of the spools to unwind. He, had to realign the door, respool one of the cables and re-adjusted the springs. He double checked and tested everything, he made sure the door was aligned and working properly. The nice thing was he assured me that he would not leave until the door was working. Salvatore, did was very professional and did excellent job. I would highly recommend Precision Garage Door.

Dan Lutchansky

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jose was a great technician and explained everything very clearly. He gave us options and did the work very efficiently. He stayed until we tested all of the remotes, including the app on my phone and the remote that is part of my car. Thanks, Precision, for a job well done.

Mike Roosevelt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

They put in my door 11 months ago. The technician was very professional, courteous, and a good salesman. When I mentioned I was unhappy with the door as it broke in 11 month's, he convinced me to upgrade rollers and cable disks for $653 +. I consider this a high price, considering what I paid for the original door. Apparently there is an upgrade kit that includes rollers, cable disks and springs for around $500.00, but that is only available for new customers. If I have a problem with the door in the near future ( that is not my fault), I will be using a different company.

Lisa Bandini

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My garage door opener was stuck in the locked closed position and i could not understand how ton reset it. I called as i could not get service from Sears for the Kenmore opener. Within 30 minutes after my call, Joel arrived and was able to assess the situation, give me a quote, and after approval, reset the programming, fixed a part, lubricated the system, and moved s plant frond stuck in the door. He changed the keypad battery snd gave me an estimate for future maintenance that would ensure proper operation moving forward. I was very happy either way his work, his helpful attitude, honesty, and promptness. Very good experience. Reasonable price. Excrllent technician!