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about Precision Garage Door in:
San Jose Area, CA
Precision Garage Door of San Josehas received 1072 reviews, averaging 4.83 Stars:
San Jose, CA
Service Provided:
Product:
Door Installation Team : Gabriel Van Blake
San Jose, CA
We called your company at 10:30 pm on Saturday night because our garage door was broken...didn't know what was wrong. Tim answered your phone and said Alex could be there on Sunday morning between 8 am and 12 pm. Alex arrived at 8:40 am and was here until about 1 pm. He fixed the broken spring, replaced the rail, put new bearings in, and also replaced the sensors. He was extremely professional, explained everything to us, and completed the job in an efficient manner. He is definitely a 5 star guy. Thanks, Alex.
- Charlene Hemsley
San Jose, CA
I was very pleased with the technician Phillip Nguyen. He was very informative about what he was doing and he showed me what to do to maintain the moving parts of the door and opener. To me it was a little pricey but never having anything done to the door prior to today I have nothing to compare it to. I would deffenently recomend this company to anyone.
- Rita Aylesworth
Service Provided:
Product:
Service Technician Team: Phillip Nguyen
Los Gatos, CA
I called Precision because my previous provider was unresponsive and you folks have a real person to talk to at night. Paulino did an fast and excellent job replacing my broken spring.
- Bob Morgan
Product:
Service Technician Team: Paulino M
Campbell, CA
Thanks for the good work Jerry Parker.
- Kevin Copley
Product:
Cupertino, CA
We had the garage door spring broken and called Precision, who installed our garage door about 15 years back. it was very easy to schedule an appointment, the technician came in right on time and completed the work within one our. Great service - eases the pain of significant cost of this big repair. Thank you
- Alex Sinar
San Jose, CA
I've been a repeat customer of Precision Garage Door Services since 2009. I am extremely satisfied with your services and your customer care. Kudos to your entire staff!
- Estela Tarano
San Jose, CA
The young man that came to the house, was prompt, courteous and seemed knowledgeable! He listened to my long winded story then proceeded to tell me the sensor was bad and that he could replace it no problem!! I am glad to have your team on my side!! Thank you.
- Carol Prewett
San Jose, CA
Eric was very nice and did a wonderful job for us. Would have him back in a flash.
- Joe Castronovo
San Jose, CA
Alex was very professional and did a great job. He not only fixed my garage door issue, but also explained in details about the root cause, the fixes, and how to maintain it in the future.
- Brian F
Product:
San Jose, CA
Tim did a great job !
- Bhuvana Balaji
Cupertino, CA
Your response for service is very prompt and price is very unreasonably high and do not recommend.
- Jin Chung
San Jose, CA
Things always seem to break just when you think you are all caught up on bills!! ???????? A broken spring on my garage door left me unable to open the door & get my car out!! Luckily, that evening I found Precision while searching online & was able to chat with one of the customer reps & schedule an appt for the next morning!! Eric H. was our tech & he did a great job explaining what parts would need replacing (more than I expected, but definitely was needed) & I was able to apply some of the coupons available on the site!! Although this turned out to cost way more than anticipated, Eric gave me the confidence to know it was all worth it!! Oh & I do love the new opener & it's many features!! ????
- Lori S.
Product:
Milpitas, CA
The technician Mario was awesome, He is very professional and skilled in his profession. He did an excellent job with replacing the garage door opener, my husband and I is very pleased with the work performed. One of the downside and reflection on Mario,, is the companies pricing is very expensive.
- Lenora Reed
Product:
San Jose, CA
Thank you
- Ruth Brunings
Product:
Sunnyvale, CA
Hi: I wrote a review on Yelp, because I couldn't figure out the URL for google. All is can say is, your service rep, Jerry made my day. I was so impressed with his expertise and it certainly amazed me. He, Jerry is a wizard. I lived for a month not able to get into my garage without first going into the house and opening the garage door from inside the garage. When it rained I got soaked. You guys are on my number 1 list for all and everything related to a garage door, programming remotes, etc. Please rate my hero Jerry 5 stars. He is amazing. I am so glad he took care of all my cars and remotes. Hang on to this man. I left a review on Yelp last night with kudos for Jerry and your business.
- Barbara Detlor
Sunnyvale, CA
Jerry arrived 10 minutes early. He lubricated and adjusted my garage door in about 1/2 hour. Did a great job. Door slides quietly up and down. Besides that -he is funny! I recommend Precision Door and Jerry.
- Craig Mechling
San Jose, CA
All the Precision personal were friendly, professional, and competent. I am totally satisfied with the service and my new garage door.
- Bill Lundgren
Service Provided:
Product:
Service Technician Team: Phillip Nguyen
Cupertino, CA
Precision installed the original door and opener 20+ years ago. The teeth on the drive were finally worn down & the door wouldn't open. Had it replaced with a better unit - battery backup, control with an app, chain drive and much, much quieter. The tech was knowledgeable, explained all the options and pricing, had all the parts and completed the job including lubing our entire door. I highly recommend Precision.
- Marian Tatsuno
Product:
San Jose, CA
Mario your worker was polite, informative and efficient. He was also able to get here and do same day repairs. Thanks.
- John Nill
San Jose, CA
Jerry ,I hope I have the name correct was AWESOME ! Great work ,very thorough ,replaced giant horizontal door springs ,lots of lubing hinges ,adjusting tracks and re -calibrating opener pressure etc. it has never sounded so silent !
- Paul Leduc
Cupertino, CA
Mario did outstanding job explaining to me the problems of my garage door opener. He was polite and knew what he was doing. He convinced me to replace my 20-year old broken garage door opener with a new model. Also, he suggested me to get other old parts replaced. He effectively got job done ahead of schedule. He cleaned up debris nicely before he left. Thank you for job well done, Mario.
- Jim Lin
San Jose, CA
The Operator who made my appointment was very professional.Mario Mojica the service tech explain what was wrong with my door opener. Mario told me about my options and then check my garage door to make sure everything was ok.Mario show me how to operate the new opener.
- Gary Pedone
Product:
Sunnyvale, CA
Pat called and asked specifically what the problem was. After I explained there was a clicking noise and the door wouldn’t go up or down he said “sounds like a sensor issue” and asked that I check to make sure they were clear. I found a Tarp had fallen and was blocking one of the sensors. Moved the Tarp and it worked. I Highly Recommend Precision, Especially Pat.
- Jim Dupre
San Jose, CA
Excellent service. Mario was very knowledgeable and courteous, thanks for his excellent service.
- Addnan Islam
San Jose, CA
I am extremely happy with my new garage door purchase from Precision Door Service. From the call to set up the appointment, to the new service consultant to installation, 100% professional service. It took me a few weeks to finally place my order as I wanted to get a few other quotes. I found that Precision was at least as lower than Home Depot and I was dealing with Professionals. I shouldn't have waited so long, Precision was the best price by far. When I finally placed my order, it took a few weeks to set up the install. The installer was scheduled for 10 am and called me at 9:15 that morning and arrived a few minutes early as promised. He got right to work and completely upgraded my garage door from a creaking scary monstrosity to a smooth running, digitally connected battery backed dream! Warning: once you get a new smooth garage door from Precision, you will have to clean your garage! It is now a place you want to hang out in and my only thoughts was WHY DID I WAIT! It does take a little time ( I was quoted 5 hour install and it took a few minutes less) BUT WORTH IT! Love this company, happy and satisfied with the results and am positive should anything go wrong, I will have them back out right away. VERY IMPRESSED.. Thanks TEAM Precision!
- Sam Godwin
Product:
San Jose, CA
We chose Precision Garage Door for our garage door problems based on past experience with them several years ago. They also have multiple certifications and qualifications e.g. Diamond certified, BBB, Angie's List, and a ton of good reviews on Yelp! The technician gave us a telephone heads up as to his estimated time of arrival, was courteous, listened intently to our story, and went into a reasoned diagnostic mode, explaining what he was doing. The service we required this time was for a faulty sensor which had failed - but we thought it was the push button switch. The technician asked good questions after we described our problem, tested out the control and verified his suspicion that the electric "eye" sensors at the door were responsible. After agreeing to the estimate for installing new sensors, the technician, Mike, installed a new set of sensors, verified the system functioning properly and then had us test the operation to our satisfaction before asking for payment. From start to finish the tech took less time that I though it would.
- Clyde and june Beck
Campbell, CA
Jerry was professional, throrough and precise. Thank you
- Shobha Srinivasan
Product:
San Jose, CA
Jerry P came out for the service call. It was obvious he liked what he does. Turns out it was a small adjustment needed to the motor so it the door would work properly. He offered a couple of maintenance tips so I asked what would it be? Very reasonable for the swift, quality, knowledgeable and thorough effort.
- Lisa Stoops
San Jose, CA
I felt since my husband was not available and I was a woman alone I was taken advantage of. Was not happy with the communication at all between me and the service person that I got. I am an educated woman who knows when I am being taken advantage of.
- Kathy Clasen
(408) 571-6699
(408) 571-6699(650) 815-7096
(650) 815-7096(650) 480-6099
(650) 480-6099(831) 824-4900
(831) 824-4900(408) 430-1400
(408) 430-1400Office: (408) 533-1120
2007 W Hedding Street
Suite 203
San Jose, CA 95128
Licenses
Contractor License#993539
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com/
If you are looking for service in the East Bay area, please visit:
precisiondooreastbay.com/
Gabriel, was an outstanding tech. Clearly and visually explained the causes and solutions to our garage door issues. Highly recommend this group.
- Lisa Stoops