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about Precision Garage Door in:
Palo Alto Area, CA
Precision Garage Door of San Josehas received 239 reviews, averaging 4.87 Stars:
Palo Alto, CA
Product:
Palo Alto, CA
Precision's technician did an excellent job at very short notice. I would certainly have them again and so would the members of my neighborhood who recommended Precision to me.
- Jean Wilcox
Mountain View, CA
The Pros: Answered the phone at 5am when I called. Very courteous on the phone, detailed, and immediately gave an acceptable window (10am-2pm). The Cons: Didn't call ahead of time despite telling me he would (minor). Coming near the end of the window (minor). Then the work was "You have to get all these things new", which included two springs, a roller, and two drums. The full cost was $1125 with installation. I then checked and found a new door, fully installed, from another company would be closr to $1300, and it would include an actual new door, springs, motor, and everything else. We ended up paying because our car was trapped in the garage before the guy arrived, and we didn't feel comfortable saying "No" after he started working. So, while prompt, if you can avoid calling them, you should.
- Taliver Heath
Los Altos, CA
Jerry Parker was my service man. He did an excellent job and was wonderful in explaining what needed to be done. If I need additional help in the future, I would like to have him be the one to come back to my house. I give your company a five star review.
- Pat Gazzera
Product:
Palo Alto, CA
Jerry Parker is very professional. He is quick and knows what is doing.
- Han Chen
Product:
Mountain View, CA
We've had great service from James W and Precision Overhead Garage Door in the past, so when our garage door didn't work the evening of Thanksgiving we knew who to call. James and Mario were able to come early this afternoon, and pretty quickly ascertained that old Genie had breathed its last gasp (he reset the motherboard by unplugging the power for 20 seconds, and the motor started, but was struggling to lift the door). Amazing it lasted as long as it had...Within about an hour we had a new, modern LiftMaster with new rails, new safety lights, digital programmable keypad, back-up battery (CA requirement as of the 1st of the year), and LED lights. Amazingly quiet operation! James and Mario left the garage as neat as they had found it (no cars, just my motorcycle and a ton of boxes they had to remove and replace). Definitely, Precision is the company to call for all your garage door needs!
- David B. Karpf, MD
Product:
Los Altos, CA
They sent the technician that day and I was grateful. And they did the good service but as I did not have time to compare service fees I was panicking for the price I paid for this unexpected situation. I was impressed with the owner Pat who has listened to my concern and took a look at my invoice and gave me a discount. More than the discount I was so grateful to be heard. I just saw this email and I can tell that they are conscientious. Ty!
- Mitsuko Tsuchiya
Product:
Service Technician Team: Paulino M
Palo Alto, CA
Josh Kinder came, knew exactly how to fix the broken garage door, and explained different problems he noticed regarding the safety of some older components. He quickly fixed everything. The service is excellent. I will call with any future garage door issues. We highly recommend this company. Excellent. Thank you.
- Very satisfied
Mountain View, CA
Our Technician Mike R. Was very professional and handled our particular problem with expertise. He saved us from having to completely replace our existing garage opener. It was absolutely a five star experience and highly recommend this company to anyone who needs help with their garage door!
- Kim Parsons
Product:
Palo Alto, CA
Excellent service, competent, polite. Got the job done. 5 Stars
- Hilton Obenzinger
Product:
Palo Alto, CA
great work!
- Robert & sabrina Chen
Product:
Los Altos, CA
thanks to John for doing a great job and kindly working on the weekend. It was very convenient to schedule an appointment, John was on time and completed the job quickly.
- Allan Armstrong
Product:
Mountain View, CA
Super quick and efficient, and the tech was very friendly!
- Virginia Wulff
Los Altos, CA
yes very happy- installer Mike was top notch. Your gal on the phone setting up appointment very nice. She told me on the phone if I got unit installed, I would get half off service call price which I don't see on bill. Was she wrong?
- Richard Harris
Product:
Los Altos, CA
Precision had installed our doors originally and they have worked fine for years. Had a problem recently and Mike came and fixed the problem quickly and explained what caused it.Very efficient!
- David O'brien
Los Altos, CA
5 Stars - 3rd time used over many years and I wouldn't call anyone else.
- Richard Newton
Richard, WOW! You are the best. We are so blessed to have a long time client like you. As a local, family owned business we sincerely appreciate your loyalty. It is our pleasure to serve you!
Product:
Mountain View, CA
Five Stars for Technician Chad. He expertly assessed the problem with my old garage door opener and gave me several options to solve the problem. He did a great job answering all my questions. He replaced my 21 y.o. door opener with a new screw drive opener. It works perfectly. I am very happy with the outstanding service, professionalism and outcome of Precision and their excellent Technician, Chad Wolffe.
- Maryellen Wolfers
Product:
Mountain View, CA
Hello! Mike from Precision Door just left and fixed my garage door in 5 minutes! It wouldn't close. He found the broken wire immediately, put it back together and was on his way! He also gave me a much earlier arrival option, which really helped my schedule today. Thanks, MIKE....????
- Julie Amato
Julie- You should expect a friendly and highly trained technician to come to your home when you call Precision Garage Door. So glad we came through for you. It is our pleasure to serve you.
Product:
Los Altos, CA
I was impressed with the quick efficient service. You don't realize how important your automatic garage door is until it doesn't work. Would recommend your company to friends and neighbors. Joanne Condie
- Joanna & michael Condie
Product:
Los Altos, CA
The technician that came to repair my garage door was courteous, kind and explained what he was repairing. He also replaced the rollers on my garage door and now it is super quiet! Thank you Precision Door Service.
- Chris Crouse
Palo Alto, CA
A friend recommended Precision Door Service and I chose them because of their references. The technician was timely and friendly. He repaired my garage door with ease. Very satisfied with the services. Thank you!
- Bruno Weiser
Product:
Palo Alto, CA
Great work and a fast install! Luis did a wonderful job. My garage door is beautiful. Thank you for being a great technician. We would highly recommend Precision Door Service to our friends and family.
- Kathleen Kavanaugh
Product:
Mountain View, CA
Garage door spring broke into two pieces last nite at 9pm Call Precision Garage door at 910pm, they answered my call immediately and set me up for a technician to come and fix it on Friday (11/11 Veteran's day) between 8am to noon. Got a call from technician telling me the exact time that he will show up Technician Rafael showed up on time, very professional and quick. He replaced my broken garage door springs and tuned my door I am so happy with his work! Big thank you to Rafael and Precision Garage Door Thanks
- P. Young
Product:
Los Altos, CA
Precision Door Service provided excellent assistance in the repair of my garage door. The technician was knowledgeable and produced high quality work. Thank you!!!
- Sujatha S.
Product:
Service Technician Team: Paulino M
Los Altos, CA
I saw a tech on the street and flagged him down when my garage door operator had failed. He stopped and was willing to replace my operator on the spot. Precision Door Service provided an awesome customer experience. Thank you!!
- Craig B.
Product:
Los Altos, CA
Fantastic! I couldn't be more happy with the work done by Precision Door Service. The technician was very knowledgeable and provided a clear explanation of my garage door repair.
- Ray M.
Los Altos, CA
The technician was very knowledgeable and provided a clear explanation regarding the repair of my garage door. Precision Door Service had great phone communication and courteous service. Highly recommended.
- David S.
Product:
Los Altos, CA
I heard about Precision Doors from the Diamond Certified booklet when i needed service on my garage door. The technician showed up without delay and replaced my garage door springs in a swift manner.
- Joyce S.
Product:
Service Technician Team: Paulino M
Los Altos, CA
The technician was on time and provided a wonderful explanation of the work necessary to repair my garage door. I would recommend Precision Door Service to my neighbors and friends. I found them in the phone book and chose them because of the availability to speak with a live person and their prompt service.
- Brian Miller
Product:
Palo Alto, CA
Great job all around. You are the best. The technician showed up on time and provided courteous service.
- Lucianne Mcintyre
Product:
(408) 571-6699
(408) 571-6699(650) 815-7096
(650) 815-7096(650) 480-6099
(650) 480-6099(831) 824-4900
(831) 824-4900(408) 430-1400
(408) 430-1400Office: (408) 533-1120
2007 W Hedding Street
Suite 203
San Jose, CA 95128
Licenses
Contractor License#993539
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com/
If you are looking for service in the East Bay area, please visit:
precisiondooreastbay.com/
Jerry showed up on time and diagnosed why our garage door wouldn’t open. There were 3 problems with how our door had been installed. He then fixed them quickly and we were up and running. He also educated me on how to better maintain the doors — I learned a lot — and as an extra bonus he pointed out a mistake in how our fence was installed (totally unrelated to the garage door) that I could fix. He really went above and beyond!
- Dave