Garage Door Repair in San Jose, CA - Page 15

Libbe Finato

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Fast and easy to get an appointment. The technician, Mario was professional and knowledgeable and fixed my problem even though the problem didn’t present itself at the time. Been working great!

James Larkin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had my garage door serviced yesterday but was not able to complete the review due to software issues. Don’t have the service persons name, however, he provided excellent service. Was on time and efficient. Explained what was needed, clearly gave me the options and completed the work in a timely manner.

Tim Jew

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Paul Brinkman was awesome. I truly believe his awesomeness comes from management and training. I appreciate him suggesting new rollers. I am very well versed mechanically and welcomed the suggestion for new rollers. I gave Precision a shot at my business as I did not want to call the previous local company.

Caryn Bettencourt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had The service rep Alex K out to our home location not only was he on time and super polite. He was incredibly helpful. He made sure I knew everything that was happening and what work he was doing. He didn’t put pressure on us to buy more or spend more but he made recommendations and he made sure to tell us that precision door is happy to help and we can call them any time. He was a gentleman and very kind. He walked through everything one more time to make sure everything was okay. He even swept up the garage area where he had been working. He also made sure to not touch anything that wasn’t involved with with his work to keep us safe!! Thank you because of Alex you guys have a new return client!!

Marian Hocson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Representative Alex repaired the springs on my garage door today 3/26/20. He was very professional and did an excellent job. I would recommend using this company. I received great service especially during the coronavirus pandemic.

Jacky Chu

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jerry's services was so professional! He shows up in time and not just repair my garage door. But also go through all details about my garage door opener operation. Even my opener not installed by him. I am very satisfied with his service. Thanks Jerry.

Lisa Stoops

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Gabriel, was an outstanding tech. Clearly and visually explained the causes and solutions to our garage door issues. Highly recommend this group.

Charlene Hemsley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We called your company at 10:30 pm on Saturday night because our garage door was broken...didn't know what was wrong. Tim answered your phone and said Alex could be there on Sunday morning between 8 am and 12 pm. Alex arrived at 8:40 am and was here until about 1 pm. He fixed the broken spring, replaced the rail, put new bearings in, and also replaced the sensors. He was extremely professional, explained everything to us, and completed the job in an efficient manner. He is definitely a 5 star guy. Thanks, Alex.

Rita Aylesworth

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was very pleased with the technician Phillip Nguyen. He was very informative about what he was doing and he showed me what to do to maintain the moving parts of the door and opener. To me it was a little pricey but never having anything done to the door prior to today I have nothing to compare it to. I would deffenently recomend this company to anyone.

Estela Tarano

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I've been a repeat customer of Precision Garage Door Services since 2009. I am extremely satisfied with your services and your customer care. Kudos to your entire staff!

Carol Prewett

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The young man that came to the house, was prompt, courteous and seemed knowledgeable! He listened to my long winded story then proceeded to tell me the sensor was bad and that he could replace it no problem!! I am glad to have your team on my side!! Thank you.

Joe Castronovo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Eric was very nice and did a wonderful job for us. Would have him back in a flash.

Brian F

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Alex was very professional and did a great job. He not only fixed my garage door issue, but also explained in details about the root cause, the fixes, and how to maintain it in the future.

Bhuvana Balaji

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tim did a great job !

Lori S.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Things always seem to break just when you think you are all caught up on bills!! ???????? A broken spring on my garage door left me unable to open the door & get my car out!! Luckily, that evening I found Precision while searching online & was able to chat with one of the customer reps & schedule an appt for the next morning!! Eric H. was our tech & he did a great job explaining what parts would need replacing (more than I expected, but definitely was needed) & I was able to apply some of the coupons available on the site!! Although this turned out to cost way more than anticipated, Eric gave me the confidence to know it was all worth it!! Oh & I do love the new opener & it's many features!! ????

Ruth Brunings

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you

Bill Lundgren

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

All the Precision personal were friendly, professional, and competent. I am totally satisfied with the service and my new garage door.

John Nill

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mario your worker was polite, informative and efficient. He was also able to get here and do same day repairs. Thanks.

Paul Leduc

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jerry ,I hope I have the name correct was AWESOME ! Great work ,very thorough ,replaced giant horizontal door springs ,lots of lubing hinges ,adjusting tracks and re -calibrating opener pressure etc. it has never sounded so silent !

Gary Pedone

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The Operator who made my appointment was very professional.Mario Mojica the service tech explain what was wrong with my door opener. Mario told me about my options and then check my garage door to make sure everything was ok.Mario show me how to operate the new opener.

Addnan Islam

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service. Mario was very knowledgeable and courteous, thanks for his excellent service.

Sam Godwin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am extremely happy with my new garage door purchase from Precision Door Service. From the call to set up the appointment, to the new service consultant to installation, 100% professional service. It took me a few weeks to finally place my order as I wanted to get a few other quotes. I found that Precision was at least as lower than Home Depot and I was dealing with Professionals. I shouldn't have waited so long, Precision was the best price by far. When I finally placed my order, it took a few weeks to set up the install. The installer was scheduled for 10 am and called me at 9:15 that morning and arrived a few minutes early as promised. He got right to work and completely upgraded my garage door from a creaking scary monstrosity to a smooth running, digitally connected battery backed dream! Warning: once you get a new smooth garage door from Precision, you will have to clean your garage! It is now a place you want to hang out in and my only thoughts was WHY DID I WAIT! It does take a little time ( I was quoted 5 hour install and it took a few minutes less) BUT WORTH IT! Love this company, happy and satisfied with the results and am positive should anything go wrong, I will have them back out right away. VERY IMPRESSED.. Thanks TEAM Precision!

Clyde and june Beck

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We chose Precision Garage Door for our garage door problems based on past experience with them several years ago. They also have multiple certifications and qualifications e.g. Diamond certified, BBB, Angie's List, and a ton of good reviews on Yelp! The technician gave us a telephone heads up as to his estimated time of arrival, was courteous, listened intently to our story, and went into a reasoned diagnostic mode, explaining what he was doing. The service we required this time was for a faulty sensor which had failed - but we thought it was the push button switch. The technician asked good questions after we described our problem, tested out the control and verified his suspicion that the electric "eye" sensors at the door were responsible. After agreeing to the estimate for installing new sensors, the technician, Mike, installed a new set of sensors, verified the system functioning properly and then had us test the operation to our satisfaction before asking for payment. From start to finish the tech took less time that I though it would.

Lisa Stoops

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jerry P came out for the service call. It was obvious he liked what he does. Turns out it was a small adjustment needed to the motor so it the door would work properly. He offered a couple of maintenance tips so I asked what would it be? Very reasonable for the swift, quality, knowledgeable and thorough effort.

Kathy Clasen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I felt since my husband was not available and I was a woman alone I was taken advantage of. Was not happy with the communication at all between me and the service person that I got. I am an educated woman who knows when I am being taken advantage of.

Eric Fusilero

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Garage door spring broke and door wouldn’t open. Precision door service was available, responsive and capable with certified, trained technicians. Erik came over to our house within 4 hours from our initial call and during the scheduled time. Erik even communicated twice with us regarding an ETA. After his thorough analysis of the problem, Erik provided a clear estimate and completed the work capably and in just over two hours due to the complexity of the problem. I plan to call on Erik and Precision again in case our motor needs replaced and I would highly recommend them.

Roy Martin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent, excellent service. Your technicians are the best! Service is always fast, clean and efficient. Thanks!

Penny Parisi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The spring on our garage door broke on Saturday morning. I called precision and they had a man out to fix it by 3:00pm. Jerry explained everything to us and did a great job. We would recommend Jerry and Precision Door to all. We did upgrade our opener. It was so old you couldn’t get parts for it anymore. The door works like a charm. Very quiet and much safer. Thank you Jerry aNd Precision Door for working on the weekend.

Wayne Savage

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Lots of good information about maintenance, speedy repair, polite and was very helpful

M.Yu

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Phillip is very professional in replacing the springs and motor for our garage door. He explained all details for us to understand the parts required for repair and maintenance needs. He is friendly and patient in answering all questions. We're very satisfied with his service. We will continue to use Precision for on-going maintenance.