Garage Door Repair in San Jose, CA - Page 17

Huan Le

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent overall services! Friendly and attentive. Thank you.

Judi Leonard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Former owner of my home had a Precision sticker attached to the garage wall. My opener finally died and I called Precision to help. Blake came the same day, he had everything he needed in his truck and had me set up in little over an hour. Friendly, polite young man. Would definitely recommend this company.

Eliza Scott

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you so much John Chisgar for your dedication to help us fixed the garage door opener so quickly. You are amazing. He explained well and give me the options of the choice too. Even help me to program my car against the garage door opener. Highly recommend to all. Thank you, Eliza

Yeri Chang

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Came early in the morning, around 8:30 and made repairs within half an hour! Price also was reasonable and really great and kind service. Thank you so much!

Leslie Goodlow

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

A receipt was never emailed only this survey. Good technician, but bad business systems, no email receipt, had to call to get one, appointment originally set for April 30 between 12:30 and 4:30. Noone showed up. When I called they said the receptionist never set up the appointment since I didn't finalize the call. Not true, I stated OK when she said the time, she didn't ask for any more info, said nothing so I hung up. Technicians are very good, systems, or management seems to be problematic.

Phillip Wall

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Prompt, professional, & knowledgable. with fair feess

Craig Pollak

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This is a follow-up to my last review . Pat Prendergast contacted me to discuss my negative review of Precision Door. He was genuinely concerned about the service I received & wanted to make it right by me. We discussed the situation & came to a conclusion which exceeded my expectations. Pat’s immediate response, understanding & quick resolution has caused me to regret my initial review. I will refer anyone I know interested in Garage door work or replacement to Precision Door with confidence ! Sincerely , Craig Pollak

Colleen Barnes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mike was on time, very sweet and respectful. He was clean and neat. Very Professional. Mike repaired my door ASAP. It was refreshing to have such great service people. Thanks Mike

Theo Phillips

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

There was a communication barrier between us.He either didn't understand what I was saying or didn't care.His main focus was to sell me something that I didn't think I needed.When I asked him why I needed it, he tried to change the subject.He felt totally untrustworthy to me, which is why I declined to have any additional work done.

Beth Bratt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mario and Blake were professional and explained my options to me. I called at 10 am and they were here by noon.

Carol Day

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service given by this company was outstanding, they stand head and shoulders above the competition in San Jose.

Elizabeth Mccarthy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician was prompt and professional as well as pleasant!! He went about his work efficiently and explained what he was doing...I felt extremely relieved and was very satisfied with the service delivered. I recommended Precision Garage Door Service to a friend...thank you!!

Michelle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had asked for a few things in the appointment I made: to help me close my garage door and for a price quote for a new door entirely as the one I currently have is shot. I was excited to have someone come out because it was a safety issue with my door being partially open and I definitely couldn't close it on my own. The woman I spoke to was amazing and helped me immensely. She understood the urgency of my request and got someone over the same day. She said the service to close the garage would be $49.95 but that was half off $24.95 (give or take a few pennies)..... YES! I thought that was a great price considering another company wanted to charge me $65.00. Unfortunately, that's when my great experience ended. The tech who came out to service my garage door and quote me on a new one tried to make me feel as though he was giving me all these great deals. "This is what I'm going to do for you." and so on and so on. My entire appt was like this. The more he talked the more shut down I became. I'm a woman, after all, I'm likely pretty stupid. He quoted me just under $3400.00 for a new door. I told him I couldn't afford that and wanted to look at something cheaper. My request went on deaf ears. He wasn't looking after my best interest but rather he just wanted to push a sale and when I told him I need to get other estimates he wasn't happy. My service fee went from $24.95 to $249.00. WHAT? To shut my garage door? He said if I purchased the door the service would be FREE. Now I'm pissed and want him out of my house. What a huge disappointment with my experience, especially since you are family owned and diamond certified. The end result. The tech was able to shut my door and didn't charge me. I'm not too sure why, but I thanked him and he was on his way. He definitely wasn't happy when he left. He looked more annoyed with me because I didn't order the door.

John Narciso

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service! From the initial phone call to schedule, the installation of our new opener, remotes, and key pad, our service tech Gabriel couldn’t have done a better job. Courteous, informative and always professional! Very happy we called Precision Doors-San Jose. Thank you all.

Amy Mizuguchi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Prior to selecting your company, we had 3 other garage door operators work on our past problems. Took a chance with Precision based on the Diamond Certified Directory and we never regretted it. Your Technician Gabriel needs to be complimented for immediately correcting the problem and spending time explaining the mechanics of the garage door. We're glad to discover a great company & will not hesitate to use & recommend your service to others. Our rating -- 5 Stars! Keep Gabriel in the San Jose Area!

Margarette Lam

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

5 star rating excellent service by your technician he came early and promptly, performed the repair and was very precise and honest about everything. So happy I found your company

Muni Aggarwal

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mario, ur technician is a nice guy. He did try to work with us in very professional manner. Thanks Muni Aggarwal

Ed Langner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tech was Mario Monica. Was polite. He gave diagnosis & worked fast & efficiently. Same day service is prized. Yes, I would employ them again.

Trudi Harger

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This was a referral and I am so pleased. Blake came out the same afternoon that I called, put in a new motor, I added two additional remotes, and it was all done in a bit more than an hour. I will definitely refer anyone to this company, and hope they are fortunate enough to have Blake come out!!

Raymond Tam

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The repair was done with highest satisfaction. I would give a 5 star rating. Blake ideas very courteous and friendly. He was an experts in this field. Good worker to have in the company

Shelly De La Cruz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called Precision to replace our garage door opener. Set up an appointment for Saturday. Gabriel called to let us know he is about 20-30 out. He arrived a little sooner, he showed up in uniform and a marked truck. He was very polite and efficient. Once installed he went over everything with us. He answered all of our questions. We will for sure use them again. thank you Gabriel for your excellent service. Mario and Shelly

Dj Sarabia

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Joshua was fantastic! Was very detailed with everything. Great service!

Allen Hughes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I live in the Willow Glen/Cambrian area of San Jose. My garage door spring shattered during the night. I called Precision at 8:00 a.m. the next morning requesting service. At 11:00 a.m. Mike and Mario arrived in the Precision truck. Not only had the spring shattered but the axel bearings were completely worn through and broken as was one of the door hinges. They took apart everything, replaced the damaged parts and were finished and gone at 12:10 p.m. I couldn't ask for better service... I also turned Mike on to a blues guitarist he'd never heard of.

Jeff King

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

When i scheduled the appointment i was quoted $299 to replace my broken springs At the time of the appointment I upgraded to the heavier duty springs which increased my cost to $350 than my torsion rod was bad & the bearings needed to be upgraded so now my bill went to $923 with labor & tax. After all the work was done the installer was looking at the door & noticed the bracket that attached the j bar to the motor to the door was cracked & broken also separating from the door which must have happened when the spring broke. So i now need to replace the door after spending $923 i still have a garage door that i cant open. I feel that if the installer would have done an inspection of the door before doing the repair we could have settled the situation with me paying for the service call & not $923.

Art Amos

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mario and Mike came out to address the issue with my garage door. In no time, Mike found the problem to be with the support bracket that mounts to the door. Mario installed a new bracket, problem fixed. He even programmed my phone to operate and monitor the door. They were friendly and professional. I only use Precision for my garage door needs. Thanks, Guys

Denise Hershberger

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I chose Precision because of the high ratings...Angie's List, HomeAdvisor, Diamond Certified and BBB. Also chose them because they will answer the phone. The service was great, very professional, and quick.

Dennis Latorre

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was very happy with the service that Gabe provided. As promised, he called about 30 minutes prior to arrival and finished the job within the time he estimated. The basic issue was a broken door spring, but he looked everything over thoroughly and recommended that a few additional components be replaced. Since the door is almost 30 years old, I thought that was worthwhile. The door moves smoothly and is much more quiet than before.

Wei Mao

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My garage opener was broken and no longer operated. James Walker was the assigned tech. He showed me the cause of the problem, made recommendation for replacement, and also recommended door maintenance works. All jobs were quoted in advance and proceeded with approval. James did a quick and superb job. I'm happy with the services provided.

Romeo Ignacio

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This is my second time I called Precision doors, first was Cory he replaced the garage door opener last year it’s so quiet I can’t hear it from the second floor, then today Mike replaced the garage door springs in minutes, these guys are professionals, friendly and fast. Oh thank you to Christy who answered my phone call in seconds.

Joy Gray

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Cem F was respectful and such a good person! I would highly recommend him ! He took care of my repair and honored the price that was quoted on the phone