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about Precision Garage Door in:
San Jose, CA
Precision Garage Door of San Josehas received 630 reviews, averaging 4.81 Stars:
San Jose, CA
Product:
San Jose, CA
Called Precision because they did a great job before. I am very happy with Precision again coming same day like they nice woman on the phone said they would and having all the parts needed to fix my garage door right then. Mike was friendly, knowledgeable and helpful. No reason to risk calling someone else and who knows what kind of service and parts you get.
- Donna Chiaramonte
Product:
San Jose, CA
I could not have been more impressed by the customer service or helpful attitude of Precision Garage Door. Immediate response and follow through and I could not have been more pleased. Don't bother shopping around, just call them.
- Tish Tafoya
San Jose, CA
Great company, great technician and excellent service! James is a great employee to have. My friend recommended Precision Garage Door and now I know why. Thank you.
- Dorothy Conteras
Product:
San Jose, CA
Everything and everyone was very professional. They send an email confirming appointment time and place right after we book the appointment, James our technician calls us ahead of time to let us know he is coming and shows up in the 2 hour window he said he would. He explains the work that needs to be done and the price and quickly gets our door working again. Highly recommend.
- Darlene Session
Product:
San Jose, CA
Found Precision Garage Door on yelp. Liked that they had alot of great reviews and if not happy they went back and fixed the problem. I appreciated that Mike advised how we could avoid potential future problems with our garage door and garage door opener.
- Seung Lee
Product:
San Jose, CA
Mike was courteous and had great knowledge when explaining what he needed to do fix my garage door opener. Great job with no surprises at a fair price. Thank you.
- Dennis Miller
Product:
San Jose, CA
I have used Precision before. This time a guy named Ricky came and did an excellent job again. 1st class service and company.
- Murray Bowles
Product:
San Jose, CA
Precision Garage Door did an excellent job helping chose the right door for our home and having a smooth installation. Luis worked quickly and kept us apprised of how everything was going. If you want helpful and professional people when choosing a new garage door, Precision is excellent in all facets of the process.
- David Paulson
Product:
San Jose, CA
Mike showed up exactly at start of the visit window, which to me was a big plus given that I had lots of other things to do. He was very quick in getting the job done. Plus, he was very friendly and patient, and his job was pristine. Good job! Keep up the good work!
- John Porto
Product:
San Jose, CA
Mike was on time and did quality work in fixing my garage door and garage door opener. Would definitely recommend Precision Garage Door to friends.
- Joan Bell
Product:
San Jose, CA
Mike did a good job repairing my garage door. He gets high mark for everything as does their office staff.
- Ted Trimble
Product:
San Jose, CA
Your installer was here at my home, started to work, and then told me I had to replace both springs, I said I did not want to replace both just the one that was broken, he said he could not do it, I said the last guy that fixed my door about 4 to 5 years ago did, he said I will not do it, he said it was hazard. I told him what are you trying to do, nickel and dime me He got all huffy and said he did not like my attitude, and was going to leave. I told him that I called his company and they said they would fix my door, now fix it. He then told me that I need to replace a bushing, I looked at it and ask how much to replace, he told me and I said just put in the old one, it look good. He then said I will not guarantee the work, because I did not have him put in the bushing. He told me that I would get a 5 % discount because I am 80 years old. I am very active in business and look to live a long time and turn my business over to my two sons. I have owned a lot, yes a lot of Real Estate, and I will tell you that with the way this went about, I most likely will not call your company in the future I never received a written quote on the work to be done, the lady that that I spoke with on the the phone said it would be $175.oo to replace the broken spring. The bill was 430.oo I am not happy with what transpired. The gentleman who worked on my door, in my estimation, if he worked for me and spoke to one of customers, like he spoke to me, he would not be working for me very long. Your rating in my book is 2 One last question, does the workman make your company policy Your rating in my book is about a (2 ) two
- Mel Keys
Product:
San Jose, CA
Mike our technician was very knowledgeable and courteous. People on the phone were nice and helpful as well. Very happy with Precision Door's Service.
- Nalani Soohoo
Product:
San Jose, CA
The service and installation is good. But they charge more for the parts.
- Albert Nobal
Albert, Thank you for your feedback. I hope our conversation was helpful. Yes, we do charge more to install the parts than you can buy parts at a store. Our parts are higher quality than those sold in retail stores and many are made especially for Precision Garage Door. Additionally it is quite expensive in California to run a service business that comes to your home. We incur costs for people to answer the phone, training our technicians for months, worker's compensation insurance, payroll taxes, truck expenses, advertising... I am glad your door is working well.
Product:
San Jose, CA
I have used Precision Garage Door before and liked the people, so called again. This time Mike the technician was courteous and professional just like the last guy. Garage door and door opener are working great. Thank you.
- KATHY BRAVO
Product:
San Jose, CA
Talked to 5 different companies about our new garage door. Precision seemed like the most honest and professional, so went with them. Whole job went off no problem. Matt, the installer, was a real nice guy and took the time to explain everything including our remotes to us. Will recommend Precision Garage Door to friends and neighbors.
- John Tatar
Product:
San Jose, CA
I have used you before and no reason not to call again next time. I always find Precision Garage Door to be one of the most professional service companies anywhere. This time Mike gave us excellent service. Came on time, clean uniform, and he and the people on the phone kept us up to date on when he would arrive. He was able to quickly and easily fix our garage door at a fair price.
- Freddy Engineer
Product:
San Jose, CA
Matt did a good job installing the garage door. He could have cleaned up better but it was minor. It looks good and we are happy we upgraded.
- Lyle Chambers
Product:
San Jose, CA
Malek T. arrived within the pre-scheduled time frame and analyzed necessary work to be done to our damaged garage door. He explained what would be required and took time to be sure we understood the repair that was necessary and approximately how long the job would take. We were very pleased with Malek's demeanor, skills and finished result -- the garage door was fixed!
- Georgia Nielsen
Product:
San Jose, CA
Happy with the garage door repairs that were done at home. I didn't feel rushed by the service technician with my questions or did I feel that we were just a job on a list.
- Jason Brittsan
Product:
San Jose, CA
Customer gave an excellent rating on all services. Phone communication and technician's skills are excellent.
- Bryan Nhan
San Jose, CA
Our garage door spring broke! I went online, saw a couple good reviews on Precision and called... Made the appointment for the next day! Mike was Our technician... He got right to it and was friendly and fast! I recommend these guys! Reasonable price too!
- April Wilson
Product:
San Jose, CA
Bravo!!! Malek did a great job. Nice, funny young man. He was courteous and efficient in fixing our garage door opener. Will recommend Precision Garage Door to neighbors and tell them to ask for Malek.
- Barbara Montoya
Product:
San Jose, CA
Nice guy, good company. I called and they answered was the first good sign. They arrived on time and worked fast. Very good experience.
- Jeff Valdoz
Product:
San Jose, CA
technician was very courteous and knew what he was doing. Very satisfied.
- Paula Miki
Product:
San Jose, CA
Mike was a nice/efficient technician in fixing my garage door. Have used Precision before and will call you next time. The woman on the phone was not rude , but she was a little short like she was in a rush, so only 3 stars this time. But will call you next time. Thanks Mike!
- Debi Hirshlag
Product:
San Jose, CA
Great experience. Technician was helpful, friendly and worked hard.
- Laura Gross
Product:
San Jose, CA
The technician was professional and courteous. Thank you Precision Garage Door for sending such a good person to repair our garage door!
- John Bernard
Product:
San Jose, CA
The service was great. One call and they were scheduled within a few hours. Garage works fine.
- John Roche
Product:
(408) 571-6699
(408) 571-6699(650) 815-7096
(650) 815-7096(650) 480-6099
(650) 480-6099(831) 824-4900
(831) 824-4900(408) 430-1400
(408) 430-1400Office: (408) 533-1120
2007 W Hedding Street
Suite 203
San Jose, CA 95128
Licenses
Contractor License#993539
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com/
If you are looking for service in the East Bay area, please visit:
precisiondooreastbay.com/
Mike is an excellent technician. He was prompt, courteous and worked fast. I highly recommend.
- John Roche