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Mike R
Average: 4.90 stars
Mike R's Bio:
I have been working on garage doors and gates for 6 years. In my spare time, I play baseball on Sundays in an Adult league and also coach my sons little league team.
Los Altos Hills, CA
San Jose, CA
The young man that came to the house, was prompt, courteous and seemed knowledgeable! He listened to my long winded story then proceeded to tell me the sensor was bad and that he could replace it no problem!! I am glad to have your team on my side!! Thank you.
- Carol Prewett
San Jose, CA
Thank you
- Ruth Brunings
Product:
Sunnyvale, CA
Pat called and asked specifically what the problem was. After I explained there was a clicking noise and the door wouldn’t go up or down he said “sounds like a sensor issue” and asked that I check to make sure they were clear. I found a Tarp had fallen and was blocking one of the sensors. Moved the Tarp and it worked. I Highly Recommend Precision, Especially Pat.
- Jim Dupre
San Jose, CA
We chose Precision Garage Door for our garage door problems based on past experience with them several years ago. They also have multiple certifications and qualifications e.g. Diamond certified, BBB, Angie's List, and a ton of good reviews on Yelp! The technician gave us a telephone heads up as to his estimated time of arrival, was courteous, listened intently to our story, and went into a reasoned diagnostic mode, explaining what he was doing. The service we required this time was for a faulty sensor which had failed - but we thought it was the push button switch. The technician asked good questions after we described our problem, tested out the control and verified his suspicion that the electric "eye" sensors at the door were responsible. After agreeing to the estimate for installing new sensors, the technician, Mike, installed a new set of sensors, verified the system functioning properly and then had us test the operation to our satisfaction before asking for payment. From start to finish the tech took less time that I though it would.
- Clyde and june Beck
Cupertino, CA
On 12/10/19, Mike, of Precision Door Service of San, Jose did a fantastic job of installing a new garage door motor. He came in a timely fashion and did the installation very quickly and efficiently. He was also friendly and carefully explained how the new setup differed from our old one; of course remembering to give us 2 new remote controls for the door. As I said before, a wonderful job.
- Linda Nebenzahl
Soquel, CA
Great service, quick turnaround, showed up on time, Mike was really nice to have at our home and very professional about his work and workmanship.
- Bob Lange
Morgan Hill, CA
This was the first time calling Precision Garage Door for service. I'm so glad I did! Mike R. was on time. Very knowledgeable, he took the time to explain how the garage door senior is suppose to work. Mike diagnosed the problem within a minute or two. He had new parts inside his truck and went to right to work. Thank YOU Mike!!
- Cary and Shauna Gatchet
Product:
Aptos, CA
Five stars. Great service, speedy, professional, smart. Thanks
- Jean W. (don't use full name or city. Thanks.)
Scotts Valley, CA
I’m sure there are several garage door service companies in the greater bay area, however, Precision has to be the absolute best. Responding to you needs promptly. Excellent customer service in the office. Mike who has serviced and installed of our opener is the quintessential professional who really knows his stuff. Straight talk, no sales pitch, just all round great sevice.
- John Andrich
Product:
Santa Cruz, CA
Precision saved me a service call as the technician was able to give me instructions on how to resolve the problem over the phone. Everyone I spoke to was courteous, professional and responsive.
- Jan Wolf
Ben Lomond, CA
Michael was very nice, called when he was on the way. He explained everything to me (in a way I could understand). You are lucky to have such a wonderful employee.
- Lynne Nichols
Gilroy, CA
Great response time. arrived as scheduled. Did what I needed to have done however I am not sure what their 21 point inspection consists of. CAUTION be sure to print out and give to the technician your printed coupon for free service call found on their site before he starts billing you ( and I must admit it says so on their site however I forgot to bring it out and when I mentioned to him that I had it it was too late and he charged me the service call plus the other charges) I would of saved 25.00 and he would of just charged for the 99.00 labor) therefore I would say that I would recommend they ask before they start the billing if the customer has a coupon this would truly be customer service. In this case I should of followed instructions as per their web and therefore I would recommend them to other friends as the work was done according to my request.
- Al Pinheiro
Aptos, CA
Mike did a great job. Very efficient
- Suzette Dohrmann
Product:
San Jose, CA
Biggest rip off of my life. It only took less than 15 minutes to have my garage door fixed and I was charged $399.95. I will never recommend this company to anybody.
- Judy Goulart
Santa Clara, CA
Job well done! Mike R did an excellent job! Very professionally done! I would recommend precision to all my Neibor’s!
- A Hyder
San Jose, CA
I contacted The San Jose Service Area at 7:21AM, Friday 30th August. After explaining to the receptionist my issue and after taking some information she arranged to have a technician contact me between 12:30PM and 4:30 PM. Mike contacted me at 10:20AM to say he would be available at 11:30AM. He arrived on time and reviewed the issue and gave me a quote. I agreed and he started the job. After dismantling the broken parts he observed other issues. These he showed me and again gave me the cost of replacing them. I agreed and he finished the job just before Noon. He was very polite, professional, and I would recommend him and the company to friends, neighbors, and acquaintances for the 5 star service.
- Richard Day
Product:
San Jose, CA
Mike R. did an excellent work, very friendly, and fast service.
- Angelina Contreras
Product:
Santa Cruz, CA
Mike was early, did a nice clean job, the door works perfectly right now
- Benjamin Welch
Product:
San Jose, CA
I contacted Precision after having hired competitors twice to first install a garage door and then a second vendor for a servicing need. Both of these experiences left me feeling as though I had been taken for a ride. This time I called Precision based on reviews and I am leaving this review as Mike, Precision Technician, fixed my door providing a complete overiview of issues during estimate, proposing a fix and in the end saving me time and money (he went out of his way to minimize the impact for me). He was professional and most of all honest and concerned. I will look no further then Precision should I ever need garage door services. And I will recommend to all who ask and likely some who don't.
- George Brooks
Product:
Sunnyvale, CA
We were given a 4 hour window for the appointment however Josh the technician called and came 20 min later he was very knowledgeable professional attentive to every detail would recommend this company
- Erma Romani
Gilroy, CA
We had a problem with the sensor on one of our garage doors. Mike corrected the issues. We received excellent customer service!! This is the second time we have used Precision. Thank you!1
- Lisa Bloch
Aptos, CA
Thank you Mike for the prompt and professional care with the installation of our new garage door openers ... they work like a charm!
- Anonymous
Product:
San Jose, CA
Came early in the morning, around 8:30 and made repairs within half an hour! Price also was reasonable and really great and kind service. Thank you so much!
- Yeri Chang
San Jose, CA
Prompt, professional, & knowledgable. with fair feess
- Phillip Wall
Palo Alto, CA
Precision's technician did an excellent job at very short notice. I would certainly have them again and so would the members of my neighborhood who recommended Precision to me.
- Jean Wilcox
San Jose, CA
Mike was on time, very sweet and respectful. He was clean and neat. Very Professional. Mike repaired my door ASAP. It was refreshing to have such great service people. Thanks Mike
- Colleen Barnes
Santa Cruz, CA
The replacement of my broken torsion spring was timely, efficient, and of high quality. Mike R. was skilled and polite. His work was excellent. My only complaint is the price of replacement safety cables. Adding the cables would have added about $300 to my bill. A set of two cables costs only $8.98 at Home Depot. I would have trotted over there, bought a pair, and installed them before Mike arrived with the replacement spring had I been warned about the high price of cables through Precision.
- Paul Chandler
Los Gatos, CA
Ken arrived within the specified time window - he was very polite and courteous. He replaced both torsion springs in our Martin up and over garage door and adjusted the tension to balance the door. It took much less time than I thought it would and he was careful, tidy and, most of all, very professional. Highly recommended.
- Stan Roberts
San Jose, CA
The technician was prompt and professional as well as pleasant!! He went about his work efficiently and explained what he was doing...I felt extremely relieved and was very satisfied with the service delivered. I recommended Precision Garage Door Service to a friend...thank you!!
- Elizabeth Mccarthy
Product:
(408) 571-6699
(408) 571-6699(650) 815-7096
(650) 815-7096(650) 480-6099
(650) 480-6099(831) 824-4900
(831) 824-4900(408) 430-1400
(408) 430-1400Office: (408) 533-1120
2007 W Hedding Street
Suite 203
San Jose, CA 95128
Licenses
Contractor License#993539
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com/
If you are looking for service in the East Bay area, please visit:
precisiondooreastbay.com/
Excellent. Thanks!
- Mark Davis