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Mike R

Mike R
Service Technician Team
Reviews: 250
Average: 4.90 stars
Mike R has received 250 reviews, averaging 4.90 Stars:
1 2 3 4 5

Mike R's Bio:

I have been working on garage doors and gates for 6 years. In my spare time, I play baseball on Sundays in an Adult league and also coach my sons little league team.

Review:

I live in the Willow Glen/Cambrian area of San Jose. My garage door spring shattered during the night. I called Precision at 8:00 a.m. the next morning requesting service. At 11:00 a.m. Mike and Mario arrived in the Precision truck. Not only had the spring shattered but the axel bearings were completely worn through and broken as was one of the door hinges. They took apart everything, replaced the damaged parts and were finished and gone at 12:10 p.m. I couldn't ask for better service... I also turned Mike on to a blues guitarist he'd never heard of.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Prior experience with company, originally found through mailer

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Service Provided:
Garage Door Opener Repair

Product:
Belt Drive Garage Door Opener

Review:

When i scheduled the appointment i was quoted $299 to replace my broken springs At the time of the appointment I upgraded to the heavier duty springs which increased my cost to $350 than my torsion rod was bad & the bearings needed to be upgraded so now my bill went to $923 with labor & tax. After all the work was done the installer was looking at the door & noticed the bracket that attached the j bar to the motor to the door was cracked & broken also separating from the door which must have happened when the spring broke. So i now need to replace the door after spending $923 i still have a garage door that i cant open. I feel that if the installer would have done an inspection of the door before doing the repair we could have settled the situation with me paying for the service call & not $923.

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Service Provided:
Broken Garage Door Spring Repair

Review:

Mario and Mike came out to address the issue with my garage door. In no time, Mike found the problem to be with the support bracket that mounts to the door. Mario installed a new bracket, problem fixed. He even programmed my phone to operate and monitor the door. They were friendly and professional. I only use Precision for my garage door needs. Thanks, Guys

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Service Provided:
Garage Door Repair

Review:

This is my second time I called Precision doors, first was Cory he replaced the garage door opener last year it’s so quiet I can’t hear it from the second floor, then today Mike replaced the garage door springs in minutes, these guys are professionals, friendly and fast. Oh thank you to Christy who answered my phone call in seconds.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

This company is very professional and courteous. Very easy to get an appointment They came the next day after my initial phone call.

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Service Provided:
Garage Door Opener Repair

Review:

Our Technician Mike R. Was very professional and handled our particular problem with expertise. He saved us from having to completely replace our existing garage opener. It was absolutely a five star experience and highly recommend this company to anyone who needs help with their garage door!

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Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Review:

Generally a good choice. They are able to get hard to find motors with the latest features, and accessories. Routine installs or upgrades go smoothly. Complex or non-standard installation of less common parts (e.g. automatic locks), may be refused by some techs. That isn’t a problem if you are able to install the pieces yourself, but picky mechanically challenged customers may not be happy.

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

Fast and very professional service. They tracked down the difficult to find liftmaster 8550WL which is the latest variant of the motor listed as 8550W. Glad I opted for the spring replacement, since the bearings were discovered to be frozen and had to be replaced too. Highly recommended for those who want the best.

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

Super quick and efficient, and the tech was very friendly!

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Service Provided:
Garage Door Opener Repair

Review:

yes very happy- installer Mike was top notch. Your gal on the phone setting up appointment very nice. She told me on the phone if I got unit installed, I would get half off service call price which I don't see on bill. Was she wrong?

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Excellant Work

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Service Provided:
Garage Door Opener Install

Product:
Opener

Review:

Excellent service; outstanding work; nice, nice people!

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Service Provided:
Garage Door Repair

Review:

Wonderful service, able to repair my broken garage door spring good and fast. Thank you so much.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Precision had installed our doors originally and they have worked fine for years. Had a problem recently and Mike came and fixed the problem quickly and explained what caused it.Very efficient!

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Service Provided:
Garage Door Opener Repair

Review:

It was super 5 stars

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Great customer service and fast thorough work done. Mike is a great technician with knowledge of the trade and a very nice person. Keep it up.

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Service Provided:
Garage Door Repair

Review:

Hello! Mike from Precision Door just left and fixed my garage door in 5 minutes! It wouldn't close. He found the broken wire immediately, put it back together and was on his way! He also gave me a much earlier arrival option, which really helped my schedule today. Thanks, MIKE....????

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A Response from: Pat Prendergast

Julie- You should expect a friendly and highly trained technician to come to your home when you call Precision Garage Door. So glad we came through for you. It is our pleasure to serve you.

Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Door Opener

Review:

A terrific company! Friendly and competent--a winning combination. The repairs to my garage door were done rapidly and efficiently; the door has never worked as well as it does now! Really!

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Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Review:

Friendly and professional service.

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Service Provided:
Garage Door Opener Repair

Review:

Mike was professional, courteous, diagnosed the problem quickly & resolved it. We had other questions regarding our garage door, & Mike was more than happy to answer, we have had nothing but superior customer service, skilled, knowledgeable technicians from Precision personnel. Thank you for delivering A-1 service

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A Response from: Pat Prendergast

Paul and Carol, Wow- "Thank you for delivering A-1 service"- We work hard to make sure you are completely satisfied with the experience before we leave.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Mike could not have been more professional and timely. He magically had my door functioning in a matter of minutes. 5 Stars!

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Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Review:

Mike did an excellent job on replacing my broken springs. He showed up on time and even called me ahead of the scheduled time to let me know when he would arrive. Good job Precision Door Service. Highly recommend your service to family and friends.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Mike was very friendly...helpful & informative while doing excellent work in installing our new garage door opener. Great personality. Took time to make sure I understood how it worked & all of its features. I will definitely be recommending Precision Door Service to all my friends for their garage needs. Thank you for your prompt response.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

I decided to go with Precision Door Service because I needed same day service. They were able to send out a tech to fix the problem with my garage door, plus he even arrived earlier than promised. He was very professional and had a pleasant personality.

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Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

I really appreciate the prompt service and easy appointment process made available with Precision Door Service. The technician was courteous and cordial. He repaired my garage door in a professional manner. Highly recommend their services.

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Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

The technician was on time and provided a clear explanation of the work required to repair my garage door. I will recommend Precision Door Service to my family and friends.

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Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

Excellent work. Very friendly and professional. He cleaned up after the work was done. Now my garage door opens smoothly and much quieter! Thank you Mike. We would highly recommend Precision Door Services to everyone that needs their garage door serviced. We chose to go with Precision because they were the only ones willing to come out immediately.

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Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

Your "same day" service was greatly appreciated, and your service technician Mike R was very knowledgeable and performed the spring replacement quickly. I will call Precision Door Service in the future if I need garage door service. Thanks a lot!!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I'm very happy with the service you provided. Its nice to be able to open and close the door once more.

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Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

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Precision Garage Door of San Jose
Office: (408) 533-1120
2007 W Hedding Street
Suite 203

San Jose, CA 95128

Licenses

Contractor License
#993539

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